COVID Announcement for Website

At Fairway, our highest priority is the safety and wellbeing of our guests and staff. In response to the COVID-19 pandemic, we have adopted a full set of safety standards to prevent the spread of disease. These guidelines are also in compliance with procedures issued by the Uganda Ministry of Health.

Our comprehensive safety measures will ensure that every aspect of your stay is comfortable and secure:

Throughout Hotel

  • All high-touch points (e.g., door handle, toilet flusher, etc.) are regularly sanitized
  • Staff will maintain social distancing at all times and wear protective equipment

Arrival and Departure

  • For pre-booked guests, check-in is completed online to reduce contact at Reception
  • We will require temperature checks at the hotel entrance, with additional checks and a designated safety protocol in the event of high (above 37 C) temperature readings
  • Touchless payment options and email receipts are available and encouraged
  • All hotel vehicles are regularly disinfected; we will encourage luggage disinfection with guest permission as well

Rooms

  • Housekeeping service continues daily with flexible timing to minimize person-to-person contact
  • All linen is washed at a temperature to kill potential bacteria

Dining

  • We will limit the number of tables in our dining rooms to maintain social distancing
  • Menus, table linens, and placemats will be changed and disinfected between each table party
  • Hand sanitation will be required for all guests and staff at restaurant entrances
  • Windows and doors will remain open for maximum ventilation of dining room spaces

Meetings & Events

  • We will require social distancing is maintained during events, and have temporarily reduced the seating capacity of each hall
  • We encourage mandatory hand sanitation for event participants

Staff

  • All employees will undergo a mandatory safety routine upon arrival at the hotel, including recorded temperature checks and hand washing
  • Staff will minimize exposure in guest rooms as much possible